Refund Policy

Clothing Returns:

If you change your mind for any reason, you are welcome to return it back to us within 14 days. We offer refunds, exchange and store credits subject to the following conditions:

Item/s must be returned in original condition, unworn, unaltered, unwashed and with their tags attached. If merchandise is returned despite these conditions your return will be sent back to you.

Jewellery Returns:

We can not accept returns on any earring items due to hygiene unless in the unlikely event that there is a fault.  If this is the case please contact us to discuss further.

Item/s must be returned in original condition, unworn, unaltered and with their tags attached. If merchandise is returned despite these conditions your return will be sent back to you.

RETURN SHIPPING

Once our team have assessed your return, a return shipping label will be sent to your email address. Print the label and attach to your return level. All returns will be charged $13. 

Original shipping charges and duties and taxes are non-refundable and charges for returned items are the responsibility of the customer.

PROCESSING TIME FOR RETURNS

Please allow up to 3-5 business days for your return to be processed. You will receive email notification when our team has received your return and again when it has been processed.