Processing your order:

An email confirmation will be sent to your e-mail address after placing your order.  Please keep the email for proof of purchase.

Processing Time:

All orders are processed within 2 business days, after payment is authorised and verified. We will contact in the unlikely event of processing delays.

Shipment Locations:

We currently ship Australia wide. Hanalu does not ship internationally at this time. 

Shipment Rates & Delivery:

Hanalu offers FREE express shipping via Australia Post for all Australian orders over $250. For orders under $250, we use express shipping for a flat rate of $13. Once your order has been placed you will receive an email with tracking number so you can keep an eye on your purchase.

Delivery times are approximately 1-4 business days, but can vary slightly depending on your location.

Please note:

• Business day are Monday to Friday, except public holidays

• Orders are not shipped or delivered on weekends.

• When placing your order, please consider the above processing & delivery estimates to avoid disappointment.